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• Do you ship worldwide?

Yes, we have several warehouses internationally so shipments are worldwide, wherever you are from, you can have your ZipJar™.

• What is the cost of shipping?

We offer free tracked shipping!

• When will my order be processed?

After placing your order, our team in the warehouse will process and prepare your products for shipment within 2 to 5 days (working days). We do not process/ship on weekends.

• Can an order be cancelled?

If your order has not yet been shipped, you have 12 hours to cancel/change the address. If this time limit has passed we cannot change it.

• How long will it take to receive my order?

After processing and shipping the product from one of our warehouses, we will send you a shipping confirmation email along with information so you can track your order. Delivery times usually range from 3 to 10 working days to Europe (slightly longer for islands), 15 to 30 working days to Africa and  7 to 15 working days to North America. We do our best to ensure that your order reaches you as soon as possible.